https://www.andreaburgess.me/home daily 0.75 2021-10-19 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1618497259178-6XJGK9GR6YAVBQL5L519/20140301_Trade-151_012-2.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694583486-2PQT0LQ193RL7MCB6DX4/20140228_Trade+151_0046.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1607694644871-IC85FNH781UNZSZEGHDR/Aro+Ha_0428.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847323266-72NWHRF1QFUTULW9BR18/20140301_Trade-151_0124-copy.jpg Home CS 1 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847322796-4GQWUIJZ69E1XBVGEYUY/Large+JPG-20140228_Trade+151_0046.jpg Home CS 2 https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847322171-2YHNWSTDQVJZWG6BB8MJ/Large+JPG-Aro+Ha_0428.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847321447-1IJTU4ZDFUYJYXJTERFM/Large+JPG-Aro+Ha_0010.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847320238-2VZQPV9ELGH1BFG69Q8J/Large+JPG-Aro+Ha_0393.jpg Home https://images.squarespace-cdn.com/content/v1/5ec321c2af33de48734cc929/1589847319534-81UFWBJ847PXRDO7CHWE/Large+JPG-Aro+Ha_0380.jpg Home https://www.andreaburgess.me/about-me daily 0.75 2024-09-16 https://www.andreaburgess.me/experience daily 0.75 2024-12-06 https://www.andreaburgess.me/projects daily 1.0 2025-07-25 https://www.andreaburgess.me/projects/client-portal monthly 0.5 2021-10-23 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/cfb393ad-9aeb-4c40-acec-19d473a28527/CP_userJ.png Projects - Client Portal https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/2996c713-eed9-47c4-bffb-70058588f470/CP_responsive.png Projects - Client Portal https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/14c1f27c-c228-45b5-b471-176e0bd27043/CP_certs.png Projects - Client Portal https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/21b62097-3724-4a45-9df6-a5edc21842c4/CP_1b.png Projects - Client Portal https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/8c0f1564-0fd6-4c6c-b68b-ffcfe55902d6/CP_docShare.png Projects - Client Portal Agents & clients can securely share documents and send via Docusign for signatures https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/79387242-824d-40af-b48f-3d1cd8a2437f/CP_DocuSgn.png Projects - Client Portal Docusign integration flow https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/5142796f-d2fd-435d-9137-0786d1a40062/CP_customEmails.png Projects - Client Portal Customizing auto-email templates https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/3edcbe40-67af-4d32-a9a7-e9de01c4f71f/CP_reporting.png Projects - Client Portal Basic dashboard and reporting https://www.andreaburgess.me/projects/visual-design monthly 0.5 2021-10-23 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/98e678bb-4ba9-4e39-9345-c91a4d26fae8/Apt_DB123.png Projects - Visual Design Projects - Make it stand out Client: Apptio | Date: 2018 | Services: UX & Visual Design https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/3abb9944-bec0-4676-908b-00c4a5a52786/AMC_1.png Projects - Visual Design Projects - Make it stand out Client: Microsoft | Date: 2011 | Services: UI & Visual Design https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/e44b1bb8-03fb-4be9-a501-7007c6df2032/MSTG_123.png Projects - Visual Design Projects - Make it stand out Client: Microsoft | Date: 2011 | Services: UI & Visual Design https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/b43ee236-4c74-4040-8ae2-1c92c83a326f/MSA_hmpg.png Projects - Visual Design Projects - Make it stand out Client: Microsoft | Date: 2011 | Services: UI & Visual Design https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/63036b91-66c4-4467-b125-f33d535e76b0/ATT_ads.png Projects - Visual Design Projects - Make it stand out Client: AT&T | Dates: 2011-2012 | Services: Visual Design https://www.andreaburgess.me/projects/crm monthly 0.5 2021-10-24 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/0b011594-c7f0-4aae-90ac-029ca9a621cb/FO_3b.png Projects - CRM Sales Application https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/c01afdc9-7044-45f8-9758-74e477659aff/FO_4b.png Projects - CRM Sales Application https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/a3ea0eed-f6f9-4b0a-b2f9-0b897acf5233/FO_2b.png Projects - CRM Sales Application https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/21e5a2c4-8487-4248-8a90-6a3430ba29ff/FO_1b.png Projects - CRM Sales Application https://www.andreaburgess.me/projects/ocr-forms-definer monthly 0.5 2021-11-18 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/66054661-848f-4c00-8270-5965c0981b0b/OCR_Map_formFlow.png Projects - Optical Character Recognition https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/1634679836855-PB99M0N4ROLTR83C7IS2/FD_1b.png Projects - Optical Character Recognition https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/1634684509389-8C8KJFFKNYKFZJC97VE9/FD_3.png Projects - Optical Character Recognition https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/1634687766888-DB20GR2RWOXPIYFPYVSL/FD_lock_versions.png Projects - Optical Character Recognition https://www.andreaburgess.me/projects/ssdi monthly 0.5 2021-10-22 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/e3ba0dc8-564a-4ee4-886c-8cafb9d2484f/SSDI_1.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/a32c008a-0eaa-4b74-8679-e19a405b2051/SSDI_0.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/1df5eea2-292e-4cbd-a0d5-d89489eec93d/SSDI_retention.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/9b5d9520-5976-4fa3-88e7-0a2851695567/SSDI_perms1.png Projects - Self-Service Data Ingestion I added an optional permissions section to the last step of flow 1. https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/4c43ec18-f6d1-4898-aea4-0d2d1d5e8cc6/SSDI_perms2.png Projects - Self-Service Data Ingestion - Make it stand out I built a simple modal that allows for choosing approved accounts from a pre-populated dropdown. https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/6c50ba60-754a-4b2b-9eee-f932b28d07f6/SSDI_step1-1.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/cee7a57a-217a-41fc-a254-33872ff6acd9/SSDI_step1-2.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/78c5fb2e-e104-407d-a0c5-cfd6052bcf76/SSDI_step1-3.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/ec026348-5b9f-4ca8-9b41-95dc5cce1a7d/SSDI_step1-4.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/1eec6436-6cf9-44cd-9562-b9d68a90ac11/SSDI_step1-5.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/24181ab6-b700-44dd-b4df-3068b20b9853/SSDI_step3-1.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/203427d5-0165-48c7-bce9-3640d943ec5a/SSDI_step3-2.png Projects - Self-Service Data Ingestion https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/0cffe2c7-1c30-43fc-aeda-92f640824018/SSDI_step4.png Projects - Self-Service Data Ingestion https://www.andreaburgess.me/projects/hrw monthly 0.5 2021-11-15 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/f89786e0-5f74-48d0-88c7-5eef0557aac3/HRW_1.png Projects - Hardware Replacement Workflow Some early screens… https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/96ed535b-31b2-4c7d-a6e5-c92e607b0cc3/HRW_2.png Projects - Hardware Replacement Workflow Step 3 is to handle the failed parts. The process requires re-scanning the failed part and then scanning the destruction bin. I also had to account for possible scanner failures. https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/3707ee33-1363-4f8d-87ef-159e8d904b7f/HRW_3.png Projects - Hardware Replacement Workflow The first screen is the addition of the Locate Spares step. The second shows the addition of the Scan Server step. You can also see some additional data added in the header that helps techs ensure they’re repairing the correct asset. https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/103bbccf-f220-40e8-b85d-248828cc0917/HRW_4.png Projects - Hardware Replacement Workflow https://www.andreaburgess.me/projects/oci-reseach-project monthly 0.5 2022-12-11 https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/35ea0e40-38e7-41a0-b4e6-136bf08b7213/OCI_Lifecycle_swoop.png Projects - OCI Research Project https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/7f1e1c18-4745-4743-a622-62b039736f53/procX_personas2.png Projects - OCI Research Project https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/9abc9001-1f28-480b-bd1d-b3627fe71d48/projX_themes.png Projects - OCI Research Project https://images.squarespace-cdn.com/content/v1/616e0b12941acb1cebdf1bd2/7438c244-ae5d-4970-b0c0-9ae8e8600ff4/projX_stories6.png Projects - OCI Research Project